Employee Navigator Support Analyst

A company is looking for a Benefits Specialist (Remote). Key Responsibilities Manage the Employee Navigator build-out process and ensure timely system renewals Provide direct client support, resolving complex issues and advising on best practices Document internal processes and conduct training sessions for team members Required Qualifications Minimum of 3 years in a consultative support role with experience in resolving complex issues Strong technical knowledge of Employee Navigator or similar platforms Proven ability to deliver high-quality customer service Strong organizational skills for managing customer inquiries Authorized to work in the U.S. without sponsorship

Apr 25, 2025 - 21:54

A company is looking for a Benefits Specialist (Remote). Key Responsibilities Manage the Employee Navigator build-out process and ensure timely system renewals Provide direct client support, resolving complex issues and advising on best practices Document internal processes and conduct training sessions for team members Required Qualifications Minimum of 3 years in a consultative support role with experience in resolving complex issues Strong technical knowledge of Employee Navigator or similar platforms Proven ability to deliver high-quality customer service Strong organizational skills for managing customer inquiries Authorized to work in the U.S. without sponsorship