Executive Director of Loyalty
A company is looking for an Executive Director of Loyalty, Product, & Technology. Key Responsibilities Develop and execute the product strategy for MGM Rewards in alignment with business goals Lead member acquisition and engagement initiatives using data insights for personalized experiences Oversee technology platform selection and management to ensure scalability and innovation Required Qualifications Bachelor's degree in Engineering, Marketing, or related field; Master's preferred 12+ years in product management and tech leadership, preferably in hospitality or loyalty programs 8+ years in software engineering and architecture 2+ years of hands-on experience with Reactor CX and cloud platforms (Azure, AWS, or Google Cloud) Deep knowledge of loyalty program strategy, design, and execution
A company is looking for an Executive Director of Loyalty, Product, & Technology.
Key Responsibilities
Develop and execute the product strategy for MGM Rewards in alignment with business goals
Lead member acquisition and engagement initiatives using data insights for personalized experiences
Oversee technology platform selection and management to ensure scalability and innovation
Required Qualifications
Bachelor's degree in Engineering, Marketing, or related field; Master's preferred
12+ years in product management and tech leadership, preferably in hospitality or loyalty programs
8+ years in software engineering and architecture
2+ years of hands-on experience with Reactor CX and cloud platforms (Azure, AWS, or Google Cloud)
Deep knowledge of loyalty program strategy, design, and execution
