Federal Technical Account Manager
A company is looking for a Federal Technical Account Manager. Key Responsibilities Ensure customer desired outcomes are achieved through proactive outreach Manage and prioritize a portfolio of customers for success and satisfaction Act as the subject matter expert for customers during product changes and enablement Required Qualifications 4-year college degree and US Citizenship required 5+ years of experience in a related function, with preference for federal sector experience Previous technical support and sales engineering or technical account management experience Experience designing and supporting multilayer IP networks and network security Willingness to travel 10% of the time
