Florida Licensed Customer Service Rep

A company is looking for a Customer Service Representative - Remote. Key Responsibilities: Validate patient identity to comply with HIPAA regulations Analyze patient balances and review details of billed services Identify customer concerns and coordinate resolution with internal departments Qualifications: High school diploma, certificate of completion, GED, or equivalent training/experience Minimum of 2 years of customer service experience in a healthcare call center setting Strong knowledge of medical terminology and revenue codes Proficiency in Microsoft Word, Excel, and PowerPoint Bilingual candidates are preferred

Mar 5, 2025 - 00:47
 0
Florida Licensed Customer Service Rep
A company is looking for a Customer Service Representative - Remote. Key Responsibilities: Validate patient identity to comply with HIPAA regulations Analyze patient balances and review details of billed services Identify customer concerns and coordinate resolution with internal departments Qualifications: High school diploma, certificate of completion, GED, or equivalent training/experience Minimum of 2 years of customer service experience in a healthcare call center setting Strong knowledge of medical terminology and revenue codes Proficiency in Microsoft Word, Excel, and PowerPoint Bilingual candidates are preferred