Global Support Specialist
A company is looking for a Global Support Specialist. Key Responsibilities Provide application support for Finance and HR products, including Microsoft Dynamics Resolve customer issues by following established guidelines and collaborating with other departments Maintain knowledge of proprietary applications and assist in creating customer service documentation Required Qualifications 1-2 years of customer service experience Solid analytical and troubleshooting skills Experience working with customers and maintaining good relationships Fluency in written and spoken English Ability to communicate complex technical issues to diverse audiences
A company is looking for a Global Support Specialist.
Key Responsibilities
Provide application support for Finance and HR products, including Microsoft Dynamics
Resolve customer issues by following established guidelines and collaborating with other departments
Maintain knowledge of proprietary applications and assist in creating customer service documentation
Required Qualifications
1-2 years of customer service experience
Solid analytical and troubleshooting skills
Experience working with customers and maintaining good relationships
Fluency in written and spoken English
Ability to communicate complex technical issues to diverse audiences
