Helpdesk Coordinator

A company is looking for a Helpdesk Coordinator/Manager. Key Responsibilities Coordinate and oversee the Legal Information Helpdesk, providing legal information and resources to TGNC individuals Maintain and update an internal legal information database and draft responses to common legal inquiries Recruit, train, and supervise Helpdesk volunteers and manage the Helpdesk team Required Qualifications A minimum of two years' relevant experience Familiarity with legal issues affecting transgender communities Understanding of intersecting oppressions and a commitment to social justice Experience working with diverse populations and backgrounds Experience with databases and a strong initiative

May 9, 2025 - 23:45
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Helpdesk Coordinator
A company is looking for a Helpdesk Coordinator/Manager. Key Responsibilities Coordinate and oversee the Legal Information Helpdesk, providing legal information and resources to TGNC individuals Maintain and update an internal legal information database and draft responses to common legal inquiries Recruit, train, and supervise Helpdesk volunteers and manage the Helpdesk team Required Qualifications A minimum of two years' relevant experience Familiarity with legal issues affecting transgender communities Understanding of intersecting oppressions and a commitment to social justice Experience working with diverse populations and backgrounds Experience with databases and a strong initiative