Helpdesk Engineer

A company is looking for a Full-Time Helpdesk Engineer. Key Responsibilities Provide excellent client support via telephone and email, ensuring high customer satisfaction Investigate and address system alerts and security incidents, escalating as necessary Maintain accurate documentation of client environments and support activities Required Qualifications Demonstrated knowledge and experience in Information Technology and administration Ability to work a flexible schedule, including 12-hour shifts and weekends Experience with troubleshooting technical hardware and common software issues Proficiency in maintaining and administering various IT tools and products Must have a reliable computer and stable high-speed internet connection

Jun 20, 2025 - 07:10

A company is looking for a Full-Time Helpdesk Engineer. Key Responsibilities Provide excellent client support via telephone and email, ensuring high customer satisfaction Investigate and address system alerts and security incidents, escalating as necessary Maintain accurate documentation of client environments and support activities Required Qualifications Demonstrated knowledge and experience in Information Technology and administration Ability to work a flexible schedule, including 12-hour shifts and weekends Experience with troubleshooting technical hardware and common software issues Proficiency in maintaining and administering various IT tools and products Must have a reliable computer and stable high-speed internet connection