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Information Technology Specialist
A company is looking for an Information Technology Specialist 2 to support and optimize mission-critical IT services. Key Responsibilities Triage incoming requests and provide troubleshooting or escalation as needed Deploy, reimage, upgrade, and troubleshoot end-user equipment Maintain ticket hygiene and assist with inventory maintenance of hardware and software Required Qualifications, Training, and Education Associates degree in Computer Science, Information Technology, or equivalent experience 2+ years of experience in a helpdesk position Experience with Microsoft Windows, Mac OS, and Linux General understanding of Active Directory and Office 365 Relevant certifications such as ITIL, CompTIA A+, or similar are a plus
A company is looking for an Information Technology Specialist 2 to support and optimize mission-critical IT services.
Key Responsibilities
Triage incoming requests and provide troubleshooting or escalation as needed
Deploy, reimage, upgrade, and troubleshoot end-user equipment
Maintain ticket hygiene and assist with inventory maintenance of hardware and software
Required Qualifications, Training, and Education
Associates degree in Computer Science, Information Technology, or equivalent experience
2+ years of experience in a helpdesk position
Experience with Microsoft Windows, Mac OS, and Linux
General understanding of Active Directory and Office 365
Relevant certifications such as ITIL, CompTIA A+, or similar are a plus