Iowa Licensed Call Center Representative
A company is looking for a Call Center Representative to support customer needs in a fast-paced environment. Key Responsibilities Support customer inquiries regarding insurance policies, coverage, and billing while offering additional products Share expertise on products and services to ensure customers have appropriate insurance coverage Assist customers in setting up new claim reports while demonstrating empathy and care Required Qualifications A minimum of two years relevant work experience, or two years post-secondary education Property & Casualty license required for sales roles, with training opportunities available Ability to multitask and navigate through multiple computer systems Experience in customer service is preferred Must have a designated workspace free from distractions and high-speed internet access
A company is looking for a Call Center Representative to support customer needs in a fast-paced environment.
Key Responsibilities
Support customer inquiries regarding insurance policies, coverage, and billing while offering additional products
Share expertise on products and services to ensure customers have appropriate insurance coverage
Assist customers in setting up new claim reports while demonstrating empathy and care
Required Qualifications
A minimum of two years relevant work experience, or two years post-secondary education
Property & Casualty license required for sales roles, with training opportunities available
Ability to multitask and navigate through multiple computer systems
Experience in customer service is preferred
Must have a designated workspace free from distractions and high-speed internet access
