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Junior Support Engineer
A company is looking for a Junior/Mid-level Support Engineer L1 support engineer. Key Responsibilities Provide support to community and enterprise customers Engage in cross-team collaboration and escalation management Participate in self-improvement and work on projects and initiatives Required Qualifications 1-2 years of support engineering experience, preferably in a fast-paced environment Basic knowledge of Javascript and networking concepts (DNS, HTTP/HTTPS, TCP/IP) Familiarity with web development tools and debugging technologies Experience handling administrative and billing-related queries Understanding of support processes and customer-centric mindset
A company is looking for a Junior/Mid-level Support Engineer L1 support engineer.
Key Responsibilities
Provide support to community and enterprise customers
Engage in cross-team collaboration and escalation management
Participate in self-improvement and work on projects and initiatives
Required Qualifications
1-2 years of support engineering experience, preferably in a fast-paced environment
Basic knowledge of Javascript and networking concepts (DNS, HTTP/HTTPS, TCP/IP)
Familiarity with web development tools and debugging technologies
Experience handling administrative and billing-related queries
Understanding of support processes and customer-centric mindset