Customer Response Center Representative
A company is looking for a Customer Response Center Business Representative. Key Responsibilities Provide exemplary customer service to business customers, including processing service requests and billing inquiries Manage and provision services, ensuring accurate data entry and contract compliance Promote and sell products and services while maintaining knowledge of offerings and customer expectations Required Qualifications High school graduate or equivalent with additional specialized training 3 years of customer service experience 2 years of customer sales experience Detailed knowledge of current service order software Proficiency in Microsoft Word, Excel, Outlook, and Salesforce
A company is looking for a Customer Response Center Business Representative.
Key Responsibilities
Provide exemplary customer service to business customers, including processing service requests and billing inquiries
Manage and provision services, ensuring accurate data entry and contract compliance
Promote and sell products and services while maintaining knowledge of offerings and customer expectations
Required Qualifications
High school graduate or equivalent with additional specialized training
3 years of customer service experience
2 years of customer sales experience
Detailed knowledge of current service order software
Proficiency in Microsoft Word, Excel, Outlook, and Salesforce
