Knowledge Operations Specialist

A company is looking for a Knowledge Operations Analyst (SOPs & Consultations). Key Responsibilities Create, audit, and update internal SOPs and operational content Triage real-time consultations from internal team members and identify documentation gaps Investigate unclear processes and propose improvements to existing SOPs Required Qualifications Experience in documentation, knowledge operations, support enablement, or process improvement Strong writing skills with an emphasis on clarity and structure Experience writing SOPs or internal documentation Detail-oriented and highly organized Familiarity with tools like Confluence, Notion, or Google Docs is a plus

Jun 17, 2025 - 10:50

A company is looking for a Knowledge Operations Analyst (SOPs & Consultations). Key Responsibilities Create, audit, and update internal SOPs and operational content Triage real-time consultations from internal team members and identify documentation gaps Investigate unclear processes and propose improvements to existing SOPs Required Qualifications Experience in documentation, knowledge operations, support enablement, or process improvement Strong writing skills with an emphasis on clarity and structure Experience writing SOPs or internal documentation Detail-oriented and highly organized Familiarity with tools like Confluence, Notion, or Google Docs is a plus