Lead Customer Success Manager

A company is looking for a Lead Customer Success Manager. Key Responsibilities Build strong relationships with customers and manage the full customer lifecycle Partner with customer stakeholders to create custom engagement initiatives Analyze customer engagement metrics and communicate insights to stakeholders Required Qualifications 7+ years of experience in Customer Success or Client Services at a SaaS organization Experience managing a large to enterprise-sized customer base Creative problem solver with a strong determination to succeed Independent and motivated with the ability to seek help when needed Highly organized and capable of managing multiple projects in a fast-paced environment

May 20, 2025 - 03:40

A company is looking for a Lead Customer Success Manager. Key Responsibilities Build strong relationships with customers and manage the full customer lifecycle Partner with customer stakeholders to create custom engagement initiatives Analyze customer engagement metrics and communicate insights to stakeholders Required Qualifications 7+ years of experience in Customer Success or Client Services at a SaaS organization Experience managing a large to enterprise-sized customer base Creative problem solver with a strong determination to succeed Independent and motivated with the ability to seek help when needed Highly organized and capable of managing multiple projects in a fast-paced environment