Part-time Customer Service Representative
A company is looking for a Nights & Weekends CSR (Part-time). Key Responsibilities: Engage callers in friendly conversations while accurately collecting lead information Follow account-specific instructions for appointment scheduling and call dispatch procedures Manage call outcomes and escalate issues as necessary Required Qualifications: 2+ years of experience in a high-volume virtual call center 1+ years of experience in a customer-facing role for HVAC/Plumbing or Electrical contractors Ability to type 30 wpm with 94% accuracy High school diploma or equivalent required Willingness to undergo a criminal background check
