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Lead Dispute Specialist
A company is looking for a Lead Dispute Specialist, Patient Financing. Key Responsibilities: Serve as the Subject Matter Expert (SME) on patient financing products and procedures Monitor and address lender complaints and Patient Satisfaction escalations Lead the resolution of escalated complaints and disputes, ensuring cross-functional alignment Qualifications: Education Level: Associate degree or equivalent related experience Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook) Extensive experience in managing and analyzing detailed reports and performance data Working knowledge of healthcare and dental industry (preferred but not required) Experience in creating training resources and facilitating training sessions preferred
A company is looking for a Lead Dispute Specialist, Patient Financing.
Key Responsibilities:
Serve as the Subject Matter Expert (SME) on patient financing products and procedures
Monitor and address lender complaints and Patient Satisfaction escalations
Lead the resolution of escalated complaints and disputes, ensuring cross-functional alignment
Qualifications:
Education Level: Associate degree or equivalent related experience
Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook)
Extensive experience in managing and analyzing detailed reports and performance data
Working knowledge of healthcare and dental industry (preferred but not required)
Experience in creating training resources and facilitating training sessions preferred
