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Licensed Member Advocate
A company is looking for a Licensed Member Advocate- Seasonal. Key Responsibilities Handle inbound customer service calls, addressing member questions and resolving issues Verify enrollment and assist with post-enrollment activities for new clients Cross-sell additional products and provide information on plan benefits Required Qualifications Must hold a resident state health insurance license or be able to obtain one Previous customer service experience, preferably in a call center environment Ability to handle high call volumes and manage multiple tasks simultaneously Strong organizational and interpersonal skills High level of integrity and customer focus
A company is looking for a Licensed Member Advocate- Seasonal.
Key Responsibilities
Handle inbound customer service calls, addressing member questions and resolving issues
Verify enrollment and assist with post-enrollment activities for new clients
Cross-sell additional products and provide information on plan benefits
Required Qualifications
Must hold a resident state health insurance license or be able to obtain one
Previous customer service experience, preferably in a call center environment
Ability to handle high call volumes and manage multiple tasks simultaneously
Strong organizational and interpersonal skills
High level of integrity and customer focus
