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Maintenance Technical Support Coordinator
A company is looking for a Maintenance Technical Support Coordinator IV. Key Responsibilities Manage Tier 2 emergency roadside cases, making decisions on technician dispatch and resolving technical issues Collaborate with service providers and provide analysis to improve breakdowns and warranty issues Update and mentor the maintenance team on technical knowledge and training Required Qualifications High School diploma/GED required; Vocational or Technical Certification preferred (ASE certifications) Five years or more in a transportation maintenance environment required Two years or more in technical diagnostics and customer resolution related to major vehicle engines required Four years or more in Ryder operations or direct customer service exposure preferred Must possess ASE Certifications
A company is looking for a Maintenance Technical Support Coordinator IV.
Key Responsibilities
Manage Tier 2 emergency roadside cases, making decisions on technician dispatch and resolving technical issues
Collaborate with service providers and provide analysis to improve breakdowns and warranty issues
Update and mentor the maintenance team on technical knowledge and training
Required Qualifications
High School diploma/GED required; Vocational or Technical Certification preferred (ASE certifications)
Five years or more in a transportation maintenance environment required
Two years or more in technical diagnostics and customer resolution related to major vehicle engines required
Four years or more in Ryder operations or direct customer service exposure preferred
Must possess ASE Certifications