MarTech Issues Management Specialist

A company is looking for a MarTech Issues Management Specialist. Key Responsibilities Serve as the initial point of contact for stakeholders experiencing issues with MarTech platforms, diagnosing and resolving Tier 1 issues Provide exceptional support to stakeholders, ensuring prompt and effective resolution of concerns Utilize monitoring tools to identify potential issues and trends, providing regular reports on issue resolution metrics Required Qualifications BA/BS degree in economics, statistics, computer science, or other quantitative field preferred 3+ years of experience in a MarTech operations role Experience with marketing technology platforms and tools, such as Salesforce Marketing Cloud and Salesforce Data Cloud, preferred Proficiency with various marketing automation technology and strong working knowledge of Google Suite Ability to work cross-functionally and adapt workflows based on new learnings

Jun 26, 2025 - 15:40

A company is looking for a MarTech Issues Management Specialist. Key Responsibilities Serve as the initial point of contact for stakeholders experiencing issues with MarTech platforms, diagnosing and resolving Tier 1 issues Provide exceptional support to stakeholders, ensuring prompt and effective resolution of concerns Utilize monitoring tools to identify potential issues and trends, providing regular reports on issue resolution metrics Required Qualifications BA/BS degree in economics, statistics, computer science, or other quantitative field preferred 3+ years of experience in a MarTech operations role Experience with marketing technology platforms and tools, such as Salesforce Marketing Cloud and Salesforce Data Cloud, preferred Proficiency with various marketing automation technology and strong working knowledge of Google Suite Ability to work cross-functionally and adapt workflows based on new learnings