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Medical Information Consultant
A company is looking for a Medical Information Call Center Consultant (MICC Consultant) to join their team remotely. Key Responsibilities Interpret and communicate complex medical information to healthcare professionals and patients Document inquiries and responses while ensuring compliance with regulatory requirements Maintain detailed records of customer interactions for traceability and accountability Required Qualifications, Training, and Education Bachelor's degree in Biosciences or a professional healthcare qualification At least 1 year of pharmacovigilance experience, preferably with MICC experience Experience in a Pharma/Device call center Proficiency in English; Spanish language skills are an advantage Experience as a call agent with a minimum of 1 year handling calls
A company is looking for a Medical Information Call Center Consultant (MICC Consultant) to join their team remotely.
Key Responsibilities
Interpret and communicate complex medical information to healthcare professionals and patients
Document inquiries and responses while ensuring compliance with regulatory requirements
Maintain detailed records of customer interactions for traceability and accountability
Required Qualifications, Training, and Education
Bachelor's degree in Biosciences or a professional healthcare qualification
At least 1 year of pharmacovigilance experience, preferably with MICC experience
Experience in a Pharma/Device call center
Proficiency in English; Spanish language skills are an advantage
Experience as a call agent with a minimum of 1 year handling calls