Medicare Advocate

A company is looking for a SAL Advocate to serve as a member advocate and point of contact for inquiries regarding benefits and services. Key Responsibilities Provide quality customer service and educate members about benefits and plan options Respond to member inquiries regarding benefits, eligibility, and claims in a timely manner Document transactions and follow departmental policies to ensure efficient operations Required Qualifications 1-2 years of call center or related customer service experience 1-2 years of experience with Medicare benefits preferred Experience in healthcare, insurance, or pharmacy industry is desirable Data entry and general computer skills are required Ability to maintain a calm demeanor in high-pressure situations

Jun 13, 2025 - 08:30

A company is looking for a SAL Advocate to serve as a member advocate and point of contact for inquiries regarding benefits and services. Key Responsibilities Provide quality customer service and educate members about benefits and plan options Respond to member inquiries regarding benefits, eligibility, and claims in a timely manner Document transactions and follow departmental policies to ensure efficient operations Required Qualifications 1-2 years of call center or related customer service experience 1-2 years of experience with Medicare benefits preferred Experience in healthcare, insurance, or pharmacy industry is desirable Data entry and general computer skills are required Ability to maintain a calm demeanor in high-pressure situations