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Medicare Eligibility Specialist
A company is looking for a Premium Assist Specialist in the healthcare sector, working remotely. Key Responsibilities: Conducts eligibility screenings and provides detailed information about services through inbound and outbound calls Collaborates with government offices to assist members with applications and recertifications for Medicaid programs Interviews patients to gather personal information and ensures data accuracy for program eligibility Required Qualifications: Bilingual preferred (Spanish and English); fully fluent in reading, writing, and speaking 1+ years of experience in a call center environment, including inbound and outbound calls 2+ years of customer service experience Experience with Medicare/Medicaid programs and eligibility screening is a strong plus Ability to work independently in a private and quiet environment
A company is looking for a Premium Assist Specialist in the healthcare sector, working remotely.
Key Responsibilities:
Conducts eligibility screenings and provides detailed information about services through inbound and outbound calls
Collaborates with government offices to assist members with applications and recertifications for Medicaid programs
Interviews patients to gather personal information and ensures data accuracy for program eligibility
Required Qualifications:
Bilingual preferred (Spanish and English); fully fluent in reading, writing, and speaking
1+ years of experience in a call center environment, including inbound and outbound calls
2+ years of customer service experience
Experience with Medicare/Medicaid programs and eligibility screening is a strong plus
Ability to work independently in a private and quiet environment