Medicare Member Service Representative

A company is looking for a Medicare Member Service Representative to provide customer support to Medicare Advantage plan members. Key Responsibilities Handle inbound calls from Medicare Advantage members, addressing inquiries and resolving issues Participate in member outreach campaigns and collaborate on process improvement initiatives Maintain compliance with federal and state regulations while ensuring high customer satisfaction Required Qualifications High School Diploma or equivalent work experience; Associate's or Bachelor's Degree preferred Prior experience in customer service, preferably in healthcare or insurance, is a plus AHIP Certification or ability to obtain it within 90 days of training completion

Jun 10, 2025 - 10:30

A company is looking for a Medicare Member Service Representative to provide customer support to Medicare Advantage plan members. Key Responsibilities Handle inbound calls from Medicare Advantage members, addressing inquiries and resolving issues Participate in member outreach campaigns and collaborate on process improvement initiatives Maintain compliance with federal and state regulations while ensuring high customer satisfaction Required Qualifications High School Diploma or equivalent work experience; Associate's or Bachelor's Degree preferred Prior experience in customer service, preferably in healthcare or insurance, is a plus AHIP Certification or ability to obtain it within 90 days of training completion