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Mortgage Loan Originator Specialist
A company is looking for a Sr. Collections Specialist SPOC (Remote). Key Responsibilities Perform welcome calls on newly assigned files and counsel delinquent customers to complete necessary documents Provide account updates and meet established performance standards related to delinquent accounts Develop knowledge of company procedures and legal requirements regarding collections and regularly update management on account statuses Required Qualifications High School diploma or equivalent; some college preferred 1-3 years of related experience in collections and/or loss mitigation Must obtain a Mortgage Loan Originator (MLO) license within the first 120 days of employment Working knowledge of department practices and procedures Knowledge of CFPB and FDCPA guidelines preferred
A company is looking for a Sr. Collections Specialist SPOC (Remote).
Key Responsibilities
Perform welcome calls on newly assigned files and counsel delinquent customers to complete necessary documents
Provide account updates and meet established performance standards related to delinquent accounts
Develop knowledge of company procedures and legal requirements regarding collections and regularly update management on account statuses
Required Qualifications
High School diploma or equivalent; some college preferred
1-3 years of related experience in collections and/or loss mitigation
Must obtain a Mortgage Loan Originator (MLO) license within the first 120 days of employment
Working knowledge of department practices and procedures
Knowledge of CFPB and FDCPA guidelines preferred