North Carolina Licensed Services Coordinator
A company is looking for a Member and Recipient Services Coordinator (Full-time Remote, North Carolina Based).
Key Responsibilities
Provide customer service and education to members and recipients regarding TP functions and services
Assist with initial coordination and triage of urgent calls, ensuring timely referrals
Document consumer interactions and maintain accurate records in the electronic health record (EHR)
Required Qualifications
Bachelor's degree in Human Services or related field
Four years of experience in a community or governmental program delivering mental health support services
Knowledge of local human services agencies and community resources
Ability to operate computer equipment and generate reports
Experience in a fast-paced, high-stress environment
A company is looking for a Member and Recipient Services Coordinator (Full-time Remote, North Carolina Based).
Key Responsibilities
Provide customer service and education to members and recipients regarding TP functions and services
Assist with initial coordination and triage of urgent calls, ensuring timely referrals
Document consumer interactions and maintain accurate records in the electronic health record (EHR)
Required Qualifications
Bachelor's degree in Human Services or related field
Four years of experience in a community or governmental program delivering mental health support services
Knowledge of local human services agencies and community resources
Ability to operate computer equipment and generate reports
Experience in a fast-paced, high-stress environment