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Ohio Licensed Research Support Agent
A company is looking for a Research Support Agent US Part-Time (Remote). Key Responsibilities Provide high-quality multi-channel support to customers through telephonic, chat, and email communication channels Diagnose and resolve problems using department tools, resources, and expertise Report feedback and advocate for customers to resolve issues effectively Required Qualifications Possess a Juris Doctorate Have proficient PC skills including knowledge of Windows, Microsoft Office, and basic troubleshooting Experience with Lexis Advance and Lexis+ products Ability to work flexible hours on a part-time basis (19 hours/week required) Demonstrate customer service relationship-building skills in all customer contacts
A company is looking for a Research Support Agent US Part-Time (Remote).
Key Responsibilities
Provide high-quality multi-channel support to customers through telephonic, chat, and email communication channels
Diagnose and resolve problems using department tools, resources, and expertise
Report feedback and advocate for customers to resolve issues effectively
Required Qualifications
Possess a Juris Doctorate
Have proficient PC skills including knowledge of Windows, Microsoft Office, and basic troubleshooting
Experience with Lexis Advance and Lexis+ products
Ability to work flexible hours on a part-time basis (19 hours/week required)
Demonstrate customer service relationship-building skills in all customer contacts