Systems Engineer

A company is looking for a Systems Engineer (TAC) - Access Technology support. Key Responsibilities: Provide technical support for Access products, including routers and switches Analyze and resolve network issues reported by customers and partners Document case histories and contribute to the continuous improvement of TAC processes Required Qualifications: 4+ years of technical support experience with a background in networking and telecommunications Bachelor's degree in computer science, engineering, or a related field, or equivalent work experience CCNA or CCNP certification, or equivalent knowledge of Cisco networking technologies Experience in a Network NOC, R&D, or customer-facing environment In-depth understanding of networking protocols such as TCP/IP, DHCP, and BGP

Feb 13, 2025 - 18:12
 0
Systems Engineer
A company is looking for a Systems Engineer (TAC) - Access Technology support. Key Responsibilities: Provide technical support for Access products, including routers and switches Analyze and resolve network issues reported by customers and partners Document case histories and contribute to the continuous improvement of TAC processes Required Qualifications: 4+ years of technical support experience with a background in networking and telecommunications Bachelor's degree in computer science, engineering, or a related field, or equivalent work experience CCNA or CCNP certification, or equivalent knowledge of Cisco networking technologies Experience in a Network NOC, R&D, or customer-facing environment In-depth understanding of networking protocols such as TCP/IP, DHCP, and BGP