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Order Management Administrator
A company is looking for an Order Management Administrator (Contractor). Key Responsibilities Monitor and assign incoming cases in the Order Management queue to appropriate team members Maintain accurate data in the CRM system (Salesforce) Collaborate with team members to identify best practices and improve processes Required Qualifications Bachelor's Degree or equivalent experience in customer service Data entry experience Customer service experience Adept in Microsoft Office and Google Suite, especially Excel or Sheets Comfortable meeting daily and weekly performance metrics
A company is looking for an Order Management Administrator (Contractor).
Key Responsibilities
Monitor and assign incoming cases in the Order Management queue to appropriate team members
Maintain accurate data in the CRM system (Salesforce)
Collaborate with team members to identify best practices and improve processes
Required Qualifications
Bachelor's Degree or equivalent experience in customer service
Data entry experience
Customer service experience
Adept in Microsoft Office and Google Suite, especially Excel or Sheets
Comfortable meeting daily and weekly performance metrics