Part-Time Technical Support Specialist

A company is looking for a Part Time Technical Support Specialist: Nights. Key Responsibilities Provide first-level technical support to end-users via various communication methods Document and prioritize incidents and requests, managing their resolution and communication Perform hardware and software installations, configurations, and routine maintenance tasks Required Qualifications Degree in Computer Science, Information Technology, or related field preferred; equivalent experience acceptable Technical proficiency in troubleshooting hardware, software, and network issues Strong knowledge of desktop applications and operating systems, particularly within the Microsoft ecosystem Experience with Active Directory, Entra ID, and related user management tasks 1-3 years of experience in a service desk or similar IT support role preferred

Mar 17, 2025 - 19:54
 0
Part-Time Technical Support Specialist
A company is looking for a Part Time Technical Support Specialist: Nights. Key Responsibilities Provide first-level technical support to end-users via various communication methods Document and prioritize incidents and requests, managing their resolution and communication Perform hardware and software installations, configurations, and routine maintenance tasks Required Qualifications Degree in Computer Science, Information Technology, or related field preferred; equivalent experience acceptable Technical proficiency in troubleshooting hardware, software, and network issues Strong knowledge of desktop applications and operating systems, particularly within the Microsoft ecosystem Experience with Active Directory, Entra ID, and related user management tasks 1-3 years of experience in a service desk or similar IT support role preferred