Patient Contact Center Agent

A company is looking for a Part-Time Patient Contact Center Agent. Key Responsibilities Handle inbound and outbound calls, addressing patient inquiries and scheduling appointments Provide technical support for MyChart accounts and assist patients with digital health tools Maintain high standards of customer service and ensure patient confidentiality Required Qualifications 1+ years of experience in a contact center or phone-based customer service role Basic computer literacy and troubleshooting skills Ability to type 50 WPM with accuracy Familiarity with contact center software and technology Ability to work collaboratively in a remote environment

Mar 17, 2025 - 18:54

A company is looking for a Part-Time Patient Contact Center Agent. Key Responsibilities Handle inbound and outbound calls, addressing patient inquiries and scheduling appointments Provide technical support for MyChart accounts and assist patients with digital health tools Maintain high standards of customer service and ensure patient confidentiality Required Qualifications 1+ years of experience in a contact center or phone-based customer service role Basic computer literacy and troubleshooting skills Ability to type 50 WPM with accuracy Familiarity with contact center software and technology Ability to work collaboratively in a remote environment