Patient Resolution Specialist

A company is looking for a Patient Resolution Specialist. Key Responsibilities Manage high volumes of inbound and outbound calls to resolve patient account inquiries and secure payments Negotiate and facilitate payment of outstanding patient accounts while maintaining patient satisfaction Document collection efforts and research payment options while ensuring compliance with privacy regulations Required Qualifications High school diploma or equivalent required At least 5 years' experience in a related role Strong working knowledge of the healthcare reimbursement process Proficiency in Microsoft Office applications High level of integrity and dependability with a strong sense of urgency

May 15, 2025 - 16:46
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Patient Resolution Specialist
A company is looking for a Patient Resolution Specialist. Key Responsibilities Manage high volumes of inbound and outbound calls to resolve patient account inquiries and secure payments Negotiate and facilitate payment of outstanding patient accounts while maintaining patient satisfaction Document collection efforts and research payment options while ensuring compliance with privacy regulations Required Qualifications High school diploma or equivalent required At least 5 years' experience in a related role Strong working knowledge of the healthcare reimbursement process Proficiency in Microsoft Office applications High level of integrity and dependability with a strong sense of urgency