Patient Service Representative
A company is looking for a Patient Service Representative (Remote).
Key Responsibilities
Handle inbound and outbound communications for multiple ambulatory practices, including scheduling appointments and resolving patient inquiries
Utilize a computerized scheduling system to manage patient appointments and maintain accurate patient records
Participate in training sessions and assist in the orientation of new personnel while adhering to hospital standards and protocols
Required Qualifications
High School diploma or GED is required
Ability to explain complicated healthcare issues to patients with empathy
Strong computer skills and knowledge of Microsoft Office applications
Experience using multiple communication tools such as phone, email, and online chats
Effective interpersonal skills to work within a diverse team environment
A company is looking for a Patient Service Representative (Remote).
Key Responsibilities
Handle inbound and outbound communications for multiple ambulatory practices, including scheduling appointments and resolving patient inquiries
Utilize a computerized scheduling system to manage patient appointments and maintain accurate patient records
Participate in training sessions and assist in the orientation of new personnel while adhering to hospital standards and protocols
Required Qualifications
High School diploma or GED is required
Ability to explain complicated healthcare issues to patients with empathy
Strong computer skills and knowledge of Microsoft Office applications
Experience using multiple communication tools such as phone, email, and online chats
Effective interpersonal skills to work within a diverse team environment