Remote Patient Service Representative
A company is looking for a Patient Service Representative (Remote).
Key Responsibilities
Handle inbound and outbound communications for multiple ambulatory practices, including patient inquiries and appointment scheduling
Document and update patient records accurately while providing detailed appointment confirmations and instructions
Participate in training sessions and assist in the orientation of new personnel, while identifying process improvements for patient experience
Required Qualifications
High School diploma or GED is required
Ability to explain complex healthcare issues empathetically
Strong computer skills, including proficiency in Microsoft Office applications
Experience using multiple advanced communication tools
Effective interpersonal skills for working in a diverse team environment
A company is looking for a Patient Service Representative (Remote).
Key Responsibilities
Handle inbound and outbound communications for multiple ambulatory practices, including patient inquiries and appointment scheduling
Document and update patient records accurately while providing detailed appointment confirmations and instructions
Participate in training sessions and assist in the orientation of new personnel, while identifying process improvements for patient experience
Required Qualifications
High School diploma or GED is required
Ability to explain complex healthcare issues empathetically
Strong computer skills, including proficiency in Microsoft Office applications
Experience using multiple advanced communication tools
Effective interpersonal skills for working in a diverse team environment