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Payment Assistance Specialist
A company is looking for a Payment Assistance Specialist who will manage communication with borrowers regarding delinquent accounts. Key Responsibilities Communicate with borrowers to collect payments and provide account updates Offer information on mortgage assistance programs and alternatives to foreclosure Maintain compliance with regulatory requirements related to collections Required Qualifications High School diploma Prior administrative experience Prior call center or phone service experience Ability to use applicable computer systems, including Microsoft Office Experience in cash management and basic mathematical concepts
A company is looking for a Payment Assistance Specialist who will manage communication with borrowers regarding delinquent accounts.
Key Responsibilities
Communicate with borrowers to collect payments and provide account updates
Offer information on mortgage assistance programs and alternatives to foreclosure
Maintain compliance with regulatory requirements related to collections
Required Qualifications
High School diploma
Prior administrative experience
Prior call center or phone service experience
Ability to use applicable computer systems, including Microsoft Office
Experience in cash management and basic mathematical concepts
