People don’t think what they feel: Understanding “surface-level intent”

“People don’t think what they feel, don’t say what they think, and don’t do what they say.” — David OgilvyContinue reading on Medium »

Mar 20, 2025 - 17:49
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People don’t think what they feel: Understanding “surface-level intent”

“People don’t think what they feel, don’t say what they think, and don’t do what they say.” — David Ogilvy