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Plan Advisor Representative
A company is looking for a Plan Advisor Representative, National Remote. Key Responsibilities: Provide exceptional customer service by addressing inquiries related to benefits, eligibility, and claims Research and resolve complex issues across multiple databases, ensuring timely follow-up with members Educate members on health incentives and assist with appointment scheduling and preventive screenings Required Qualifications: High School Diploma / GED or 10+ years of equivalent work experience Must be 18 years of age or older 1+ years of customer service experience in an office or professional setting Ability to work any of the 8-hour shift schedules during normal business hours of 7:00 am - 7:00 pm CST Capability to participate in training classes and demonstrate understanding of the material
A company is looking for a Plan Advisor Representative, National Remote.
Key Responsibilities:
Provide exceptional customer service by addressing inquiries related to benefits, eligibility, and claims
Research and resolve complex issues across multiple databases, ensuring timely follow-up with members
Educate members on health incentives and assist with appointment scheduling and preventive screenings
Required Qualifications:
High School Diploma / GED or 10+ years of equivalent work experience
Must be 18 years of age or older
1+ years of customer service experience in an office or professional setting
Ability to work any of the 8-hour shift schedules during normal business hours of 7:00 am - 7:00 pm CST
Capability to participate in training classes and demonstrate understanding of the material
