Platform Success Manager

A company is looking for a Platform Success-Partner to serve as a strategic advisor and trusted partner to enterprise customers. Key Responsibilities Build and maintain relationships with stakeholders to align platform usage with customer goals and drive value realization Lead efforts to maximize customer adoption and satisfaction through enablement, training, and change management Collaborate with technical teams to ensure secure platform deployments and proactively identify risks or optimization opportunities Required Qualifications 5+ years of experience in customer success, platform consulting, or strategic account management, preferably with enterprise SaaS/PaaS platforms Ability to engage both business and technical stakeholders, translating complex concepts into clear value propositions Strong business acumen with experience in regulated or data-driven industries Familiarity with cloud-native platforms (AWS, Azure, GCP) and platform health metrics Bachelor's degree in Business, Information Systems, Computer Science, or a related field

Jun 19, 2025 - 17:50

A company is looking for a Platform Success-Partner to serve as a strategic advisor and trusted partner to enterprise customers. Key Responsibilities Build and maintain relationships with stakeholders to align platform usage with customer goals and drive value realization Lead efforts to maximize customer adoption and satisfaction through enablement, training, and change management Collaborate with technical teams to ensure secure platform deployments and proactively identify risks or optimization opportunities Required Qualifications 5+ years of experience in customer success, platform consulting, or strategic account management, preferably with enterprise SaaS/PaaS platforms Ability to engage both business and technical stakeholders, translating complex concepts into clear value propositions Strong business acumen with experience in regulated or data-driven industries Familiarity with cloud-native platforms (AWS, Azure, GCP) and platform health metrics Bachelor's degree in Business, Information Systems, Computer Science, or a related field