Player Outreach Manager

A company is looking for a Player Outreach Manager to foster relationships with engaged players and improve retention. Key Responsibilities Establish and maintain relationships with highly engaged players to ensure satisfaction Facilitate communication between players and the operational game team, sharing feedback and updates Monitor player game status and address issues or complaints promptly Required Qualifications 1-2 years of experience in customer care within the Videogame Industry Ability to manage multiple conversations and games simultaneously Proactive approach in reaching out to players and recommending services Passion for gaming and understanding of game content Native or near-native level of English proficiency

Mar 21, 2025 - 13:12

A company is looking for a Player Outreach Manager to foster relationships with engaged players and improve retention. Key Responsibilities Establish and maintain relationships with highly engaged players to ensure satisfaction Facilitate communication between players and the operational game team, sharing feedback and updates Monitor player game status and address issues or complaints promptly Required Qualifications 1-2 years of experience in customer care within the Videogame Industry Ability to manage multiple conversations and games simultaneously Proactive approach in reaching out to players and recommending services Passion for gaming and understanding of game content Native or near-native level of English proficiency