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Portal Control Specialist
A company is looking for a Portal Control Specialist responsible for processing quote requests and ensuring accurate pricing through a digital pricing engine. Key Responsibilities Manage Case and Quote queues while meeting defined SLA Understand and resolve Tranzact error codes related to the digital quoting process Create quotes for internal and external customers and liaise with various teams for support Required Qualifications Bachelor's degree or a minimum of four years of relevant experience Minimum of three years in Customer Service or Sales Support experience Experience in the Telecom industry is preferred Strong computer skills, including proficiency with Microsoft Office and database software Ability to collaborate effectively with multiple business units
A company is looking for a Portal Control Specialist responsible for processing quote requests and ensuring accurate pricing through a digital pricing engine.
Key Responsibilities
Manage Case and Quote queues while meeting defined SLA
Understand and resolve Tranzact error codes related to the digital quoting process
Create quotes for internal and external customers and liaise with various teams for support
Required Qualifications
Bachelor's degree or a minimum of four years of relevant experience
Minimum of three years in Customer Service or Sales Support experience
Experience in the Telecom industry is preferred
Strong computer skills, including proficiency with Microsoft Office and database software
Ability to collaborate effectively with multiple business units
