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Product Adoption Specialist
A company is looking for a Product Adoption Services Specialist to help clients implement and utilize their solutions effectively. Key Responsibilities Conduct one-to-many enablement sessions during customer onboarding for proper setup and initial adoption of products Manage basic to intermediate customer inquiries regarding product workflows Support the delivery of standardized adoption materials and training programs Qualifications Bachelor's degree or equivalent work experience Minimum of 5 years of eDiscovery experience Relativity Certified Administrator (RCA) certification Experience with AI/ML solutions for e-discovery is a plus Customer-centric mindset with a desire to help others succeed
A company is looking for a Product Adoption Services Specialist to help clients implement and utilize their solutions effectively.
Key Responsibilities
Conduct one-to-many enablement sessions during customer onboarding for proper setup and initial adoption of products
Manage basic to intermediate customer inquiries regarding product workflows
Support the delivery of standardized adoption materials and training programs
Qualifications
Bachelor's degree or equivalent work experience
Minimum of 5 years of eDiscovery experience
Relativity Certified Administrator (RCA) certification
Experience with AI/ML solutions for e-discovery is a plus
Customer-centric mindset with a desire to help others succeed