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Program Engagement Representative
A company is looking for a Program Engagement Representative - Remote. Key Responsibilities: Make outbound and receive inbound calls to enroll and schedule members in lifestyle management or clinical coaching Explain platform features and services available to members based on their employer-sponsored health program Document interactions and ensure compliance with HIPAA guidelines Required Qualifications: GED or High School diploma supplemented by technical medical knowledge and/or computer courses Minimum of three years' experience in a customer service and sales-driven environment, preferably in healthcare Strong computer skills and ability to navigate multiple programs, including Microsoft Office College coursework is desirable Ability to communicate effectively with members and colleagues
A company is looking for a Program Engagement Representative - Remote.
Key Responsibilities:
Make outbound and receive inbound calls to enroll and schedule members in lifestyle management or clinical coaching
Explain platform features and services available to members based on their employer-sponsored health program
Document interactions and ensure compliance with HIPAA guidelines
Required Qualifications:
GED or High School diploma supplemented by technical medical knowledge and/or computer courses
Minimum of three years' experience in a customer service and sales-driven environment, preferably in healthcare
Strong computer skills and ability to navigate multiple programs, including Microsoft Office
College coursework is desirable
Ability to communicate effectively with members and colleagues