Property & Casualty Licensed Manager

A company is looking for a Manager, Customer Success to lead a team in enhancing customer experiences and relationships. Key Responsibilities Lead and develop a team of Customer Success Managers to drive revenue retention and customer satisfaction Identify areas for improvement and implement strategies for team effectiveness and client support Manage customer escalations and report on team performance and customer satisfaction metrics Required Qualifications Bachelor's degree in business, marketing, or related field 3+ years of experience in people leadership or relationship management 6+ years of experience in the insurance industry, with a Property & Casualty license preferred Experience managing and developing a team Strong understanding of customer success best practices and metrics

Feb 27, 2025 - 12:58

A company is looking for a Manager, Customer Success to lead a team in enhancing customer experiences and relationships. Key Responsibilities Lead and develop a team of Customer Success Managers to drive revenue retention and customer satisfaction Identify areas for improvement and implement strategies for team effectiveness and client support Manage customer escalations and report on team performance and customer satisfaction metrics Required Qualifications Bachelor's degree in business, marketing, or related field 3+ years of experience in people leadership or relationship management 6+ years of experience in the insurance industry, with a Property & Casualty license preferred Experience managing and developing a team Strong understanding of customer success best practices and metrics