Referral Service Representative
A company is looking for a Referral Service Representative to coordinate incoming and external referrals throughout the organization.
Key Responsibilities
Coordinate and process incoming and external referrals accurately and timely
Gather and analyze data to support referral efforts and provide excellent service
Assist patients, providers, and external facilities with referral services
Required Qualifications, Training, and Education
Minimum of one year experience in customer service
Preferred completion of a vocational technical program related to health services
Successful completion of medical terminology and anatomy & physiology courses at time of hire is preferred
Proficiency with typing and keyboard skills is required
Experience in customer service within healthcare or health insurance is preferred
A company is looking for a Referral Service Representative to coordinate incoming and external referrals throughout the organization.
Key Responsibilities
Coordinate and process incoming and external referrals accurately and timely
Gather and analyze data to support referral efforts and provide excellent service
Assist patients, providers, and external facilities with referral services
Required Qualifications, Training, and Education
Minimum of one year experience in customer service
Preferred completion of a vocational technical program related to health services
Successful completion of medical terminology and anatomy & physiology courses at time of hire is preferred
Proficiency with typing and keyboard skills is required
Experience in customer service within healthcare or health insurance is preferred