Remote Bilingual Customer Service Representative
A company is looking for a Remote Bilingual Customer Service Representative. Key Responsibilities: Handle inbound and outbound contacts in a courteous and professional manner Ensure first call resolution by effectively solving problems and handling calls Accurately document and process customer claims and escalate issues as needed Required Qualifications: Must be 18 years of age or older High school diploma or equivalent Fluent in both English and Spanish Basic knowledge of Microsoft Office Suite and Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality
