Remote Contact Center Associate

A company is looking for a Contact Center Associate - Authorizations Agent - 100% Remote. Key Responsibilities Authorize repair/replacement of covered systems or appliances Negotiate pricing with contractors and inform customers of non-covered claims Provide necessary follow-up as required Required Qualifications High school diploma or GED required; equivalent education and experience accepted 1-3 years of customer service experience and/or training required Knowledge of how to read a contract and business unit policies Must have internet access with minimum 4.6Mbps upload/download speeds Ability to be on video call as required during working hours

Jun 18, 2025 - 01:00

A company is looking for a Contact Center Associate - Authorizations Agent - 100% Remote. Key Responsibilities Authorize repair/replacement of covered systems or appliances Negotiate pricing with contractors and inform customers of non-covered claims Provide necessary follow-up as required Required Qualifications High school diploma or GED required; equivalent education and experience accepted 1-3 years of customer service experience and/or training required Knowledge of how to read a contract and business unit policies Must have internet access with minimum 4.6Mbps upload/download speeds Ability to be on video call as required during working hours