Remote Customer Service Specialist

A company is looking for an Outbound Customer Service Representative (Remote). Key Responsibilities Manage the Coverage Kanban to ensure timely coverage of assigned hearings Provide onboarding and training for attorneys, including online resources and FAQs Maintain communication with clients regarding hearing statuses and address customer service inquiries Required Qualifications Experience in team building Prior experience in phone sales, instruction, or coordination is helpful but not required Legal experience or education is beneficial but not required Proficiency in English is essential Must reflect a professional demeanor on the telephone

May 19, 2025 - 21:00

A company is looking for an Outbound Customer Service Representative (Remote). Key Responsibilities Manage the Coverage Kanban to ensure timely coverage of assigned hearings Provide onboarding and training for attorneys, including online resources and FAQs Maintain communication with clients regarding hearing statuses and address customer service inquiries Required Qualifications Experience in team building Prior experience in phone sales, instruction, or coordination is helpful but not required Legal experience or education is beneficial but not required Proficiency in English is essential Must reflect a professional demeanor on the telephone