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Remote Pet Emergency Specialist
A company is looking for a Remote Pet Emergency Support Specialist. Key Responsibilities Serve as a customer advocate, providing urgent guidance and reassurance to pet owners Handle inbound customer contacts via phone, email, and chat, managing a high volume of inquiries efficiently Educate users on best practices for pet safety and address escalated customer concerns confidently Required Qualifications Previous customer service experience or equivalent education/certification Ability to work flexible hours, including weekends and holidays Passion for pets and commitment to their safety Capacity to multitask and handle repetitive tasks with accountability Tech-savvy approach with data-driven decision-making skills
A company is looking for a Remote Pet Emergency Support Specialist.
Key Responsibilities
Serve as a customer advocate, providing urgent guidance and reassurance to pet owners
Handle inbound customer contacts via phone, email, and chat, managing a high volume of inquiries efficiently
Educate users on best practices for pet safety and address escalated customer concerns confidently
Required Qualifications
Previous customer service experience or equivalent education/certification
Ability to work flexible hours, including weekends and holidays
Passion for pets and commitment to their safety
Capacity to multitask and handle repetitive tasks with accountability
Tech-savvy approach with data-driven decision-making skills