Remote Scheduling Specialist

A company is looking for a Scheduling Specialist for the Ambulatory Contact Center. Key Responsibilities Manage inbound and outbound calls to schedule or reschedule specialty appointments for Neurology, Orthopedics, and Cardiovascular patients Handle 100-200 phone calls per day and address online requests for appointment scheduling Complete patient registration to ensure timely and efficient service delivery Required Qualifications, Training, and Education High School Diploma or equivalent required; Associate's degree preferred Medical office or healthcare experience required; prior contact/call center experience preferred Strong customer service background and proficiency in Microsoft products Ability to multitask and navigate multiple programs effectively Familiarity with Epic or other cloud-based electronic health record (EHR) systems desired

Mar 12, 2025 - 10:42
 0
Remote Scheduling Specialist
A company is looking for a Scheduling Specialist for the Ambulatory Contact Center. Key Responsibilities Manage inbound and outbound calls to schedule or reschedule specialty appointments for Neurology, Orthopedics, and Cardiovascular patients Handle 100-200 phone calls per day and address online requests for appointment scheduling Complete patient registration to ensure timely and efficient service delivery Required Qualifications, Training, and Education High School Diploma or equivalent required; Associate's degree preferred Medical office or healthcare experience required; prior contact/call center experience preferred Strong customer service background and proficiency in Microsoft products Ability to multitask and navigate multiple programs effectively Familiarity with Epic or other cloud-based electronic health record (EHR) systems desired