Remote Training Specialist
A company is looking for a Remote Training Specialist who will deliver engaging learning experiences for new hires and current employees in a remote call center team.
Key Responsibilities
Develop and implement a sales training program to enhance service delivery for seniors and caregivers
Design, develop, and deliver training content through various channels, including video and virtual instructor-led sessions
Maintain training curriculum and provide ongoing development for call center and support teams
Required Qualifications
Experience in remote training, including eLearning and instructor-led training
Proficiency in instructional design and experience with Learning Management Systems (LMS)
Minimum of two years of training experience in a sales-based contact center
Intermediate knowledge of Microsoft Office and G-Suite
Ability to create and edit video content for training purposes
A company is looking for a Remote Training Specialist who will deliver engaging learning experiences for new hires and current employees in a remote call center team.
Key Responsibilities
Develop and implement a sales training program to enhance service delivery for seniors and caregivers
Design, develop, and deliver training content through various channels, including video and virtual instructor-led sessions
Maintain training curriculum and provide ongoing development for call center and support teams
Required Qualifications
Experience in remote training, including eLearning and instructor-led training
Proficiency in instructional design and experience with Learning Management Systems (LMS)
Minimum of two years of training experience in a sales-based contact center
Intermediate knowledge of Microsoft Office and G-Suite
Ability to create and edit video content for training purposes