Retention Specialist
A company is looking for a Retention Specialist I. Key Responsibilities Manage customer retention initiatives and strategies Analyze customer data to identify trends and areas for improvement Collaborate with cross-functional teams to enhance customer experience Required Qualifications High school diploma or equivalent; relevant experience preferred Experience in customer service or retention roles Familiarity with CRM software and data analysis tools Ability to work independently and as part of a team Strong organizational skills and ability to manage multiple tasks
