Seasonal Tax Support Expert
A company is looking for a Seasonal Tax Preparer and Customer Support Expert.
Key Responsibilities
Provide individualized troubleshooting, tax advice, and preparation assistance through video-enabled software and chat support
Deliver accurate tax advice in easy-to-understand terms using recommended research materials and team support
Assist customers in gathering, organizing, and entering data for federal and state tax returns
Required Qualifications
Minimum of two seasons of tax preparation experience, with at least 30 tax returns prepared each year
PTIN required, along with one of the following credentials: EA, CPA, or JD
Prior tax preparation experience in a tax practice or retail setting
Knowledge of tax laws, tax concepts, and familiarity with form 1040 and all schedules
Willingness to utilize audio/visual tools to communicate with customers
A company is looking for a Seasonal Tax Preparer and Customer Support Expert.
Key Responsibilities
Provide individualized troubleshooting, tax advice, and preparation assistance through video-enabled software and chat support
Deliver accurate tax advice in easy-to-understand terms using recommended research materials and team support
Assist customers in gathering, organizing, and entering data for federal and state tax returns
Required Qualifications
Minimum of two seasons of tax preparation experience, with at least 30 tax returns prepared each year
PTIN required, along with one of the following credentials: EA, CPA, or JD
Prior tax preparation experience in a tax practice or retail setting
Knowledge of tax laws, tax concepts, and familiarity with form 1040 and all schedules
Willingness to utilize audio/visual tools to communicate with customers