Seasonal Tax Support Expert

A company is looking for a Seasonal Tax Preparer and Customer Support Expert. Key Responsibilities Provide individualized troubleshooting, tax advice, and preparation assistance through video-enabled software and chat support Deliver accurate tax advice in easy-to-understand terms using recommended research materials and team support Assist customers in gathering, organizing, and entering data for federal and state tax returns Required Qualifications Minimum of two seasons of tax preparation experience, with at least 30 tax returns prepared each year PTIN required, along with one of the following credentials: EA, CPA, or JD Prior tax preparation experience in a tax practice or retail setting Knowledge of tax laws, tax concepts, and familiarity with form 1040 and all schedules Willingness to utilize audio/visual tools to communicate with customers

Mar 19, 2025 - 18:09
 0
Seasonal Tax Support Expert
A company is looking for a Seasonal Tax Preparer and Customer Support Expert. Key Responsibilities Provide individualized troubleshooting, tax advice, and preparation assistance through video-enabled software and chat support Deliver accurate tax advice in easy-to-understand terms using recommended research materials and team support Assist customers in gathering, organizing, and entering data for federal and state tax returns Required Qualifications Minimum of two seasons of tax preparation experience, with at least 30 tax returns prepared each year PTIN required, along with one of the following credentials: EA, CPA, or JD Prior tax preparation experience in a tax practice or retail setting Knowledge of tax laws, tax concepts, and familiarity with form 1040 and all schedules Willingness to utilize audio/visual tools to communicate with customers